Customer Conduct and Sales Contract Policy

Customer conduct & order contract

When you place an order to purchase a product from SOLARA CANDLE CO you are entering into a contract of sale. We will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you, and it is confirmed via email. We will send a confirmation via email ('Dispatch Confirmation E-mail') which advises of the product send and delivery tracking details, This notification then therefore concludes the transaction/purchase agreement and makes it complete.

PLEASE NOTE:

Customers must not use the website for fraudulent purposes, or in connection with a criminal offence or other unlawful activity or to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing that may compromise privacy or any other right; or is otherwise injurious to third parties; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any 'spam' or to cause annoyance, inconvenience or needless anxiety or stress in any form.

PLEASE NOTE:

We reserve the right to disclose your personally identifiable information as required by law when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

PLEASE NOTE:

SOLARA CANDLE CO does not sell products for purchase by children. If you are under 18 yrs., you may use the website only with the involvement of a parent or guardian. We are in no way responsible for orders placed or our product usage once it leaves our business by individuals.

Product Exchanges & Returns

Please review our Exchange & Returns policy which applies to products purchased from us.